Cancelation Policy

With the registration, the following conditions are valid automatically and without any exceptions.
Cancellation must be sent by mail: download the cancellation form here, fill it in and send it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

An entry spot may not be carried over to the next year, given to another person or used for another event.

Portuguese law is applicable, place of jurisdiction is Lisboa.

Regular Cancellation Policy

Until 31 March 2012 - 50% cancellation fee
From 1 April 2012 - 100% cancellation fee - No refund

Cancellation Policy “100% Refund Option”

(if you have bought the option during online registration!)

Until 31 March 2012 - 0% cancellation fee – full refund minus active’s processing fee
From 01 April 2012 - 100% cancellation fee - No refund

If you have subscribed for the “100% Refund Option” during your registration, please check if the reason for withdrawing is one of the described at the bottom and in the cancellation form.

Extra purchases (extra tickets) will be totally refunded until 31 March 2012. From 01 April 2012, no refund will be done.

* Explanation 100% Refund Option

The 100% Refund Option can be purchased during online registration for EUR 20,00. You will be refunded 100% of your entry fees if your reason for withdrawing is one of the following:

1. Sudden, severe illness, severe detriment to health in consequence of an accident or the insured person’s death; an illness or consequence of an accident is deemed to be severe if it renders participation in the Lisboa Triathlon event impossible. Mental illnesses occurring for the first time are covered by the insurance if an inpatient hospital stay or treatment by a psychiatrist becomes necessary. Extant suffering is only covered by the insurance if it unexpectedly becomes acute.
   Please attach: attestation of hospital stay or from your Physician or Psychiatrist.
2. Pregnancy, if the pregnancy is not discovered until after the insured person has signed up. If the pregnancy was discovered prior to signing up, the nominal sum will only be refunded if severe complications arise in the pregnancy (the complications must be confirmed by a doctor).
   Please attach: Attestation of pregnancy.
3. Suddenly occurring severe illness, severe detriment to health in consequence of an accident or death of family dependents, for which reason the presence of the insured person at his/her place of residence is urgently required. Family dependents are deemed to be the insured person’s spouse (or life partner living in the same household), children (stepchildren, sons and daughters-in-law, grandchildren), parents (step-parents, parents-in-law, grandparents) and siblings.
   Please attach: Medical attestation for the ill person.
4. Substantial property damage to the insured person’s property at his/her place of residence in consequence of occurrences of the elements (fire, etc.) or a criminal offense committed by a third party making the insured person’s presence necessary.
   Please attach: police report that confirms the dimension of occurrence. Insurance attestation.

 
Force Majeure

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

• Strikes, lock-outs or other industrial action.

• Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

• Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disaster.

• Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

• Impossibility of the use of public or private telecommunications networks.

• The acts, decrees, legislation, regulations or restriction of any government.

Our performance under Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.

We will use our reasonable endeavours to bring the Force Majeure Event to an end or find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.